Virtual Office Center

Administrative Needs of Coaches

1. Do you currently have administrative help?

Yes
8

No
5

2. Who handles your company's administrative and business tasks now?

Coach
5

VA
3

Coach & VA
5

3. What administrative tasks or business responsibilities take the most of your time from Coaching?

Answering Emails	Article Posting
Billing (Quickbooks)	Client Contact
Correspondence	Creating Handouts
Email Marketing	Filing
Mailing Packages	Marketing Letter Campaigns
Research for Articles	Online Marketing
Newsletter Editing & Formatting	Organizational Needs
Podcasting	Scheduling
Strategic Planning	Knowledge of technology that benefit practice
Time Sheets	Travel Arrangements
Website Development & Maintenance	Word Press Blogs

4. What products, projects or services you provide or are interested in creating that would require administrative assistance?

Writing a Book	Have more free time
Increase Clients	More articles written
New Products Developed	Starting to expand into offering products and creating e-books
Strategic Planning to grow business

5. On average how much time do you spend on administrative work?

Less than 10 hours per month
2

10 Hours a month
7

More than 10 hours per month
4

6. What benefits would most interest you in outsourcing your administrative work?

Business development	Gain more time
Have more clients	Certainty the work gets done
VA was knowledgeable of new technology

7. What are the advantages and/or drawbacks you have experienced working with a VA?

ADVANTAGES	DISADVANTAGES
Built trust; now working together to expand business	Complex Scheduling
Expanded online marketing	Competency Deficiencies
Gained time for other activities	Confused on how to efficiently work with a VA
Structure & business increased	Needed more technological assistance
Technology Knowledge was impressive	Needed a full-time employee
Very thorough with questions gaining understanding of my business needs	Not good with delegating work
	Streamlined administrative work so that I do not have work to outsource

Out of 30 Coaches contacted I thank the following participants that shared this knowledge as it relates to how VA's can assist them in their work.

Barry Bettman	Phyllis Sisenwine
Bob Sher	Sophia Associates
Coach Ginger	Sherry Lowry
Deanna Frazier	Sophie Vorburger
David Chinsky and Associates	Soul Incorporated
Green to Great Coaching	Vision Crest Consulting
Physician Success Unlimited